Collection Laws Across the U.S
Select Your State
While every state must follow federal regulations, most states have additional laws that regulate how debt collectors interact with consumers, and may also regulate collections specifically when dealing with common interest developments. At Axela, we build compliant solutions for every state. Use the map below to access the complete guide to your state.
Federal Collection Laws
Axela Technologies provides collections software for community associations using best practice collections strategies, advanced proprietary technology, and highly trained customer service representatives. Our knowledge and expertise ensure a solution that is compliant with the Fair Debt Collection Practices Act (FDCPA).
By: Mitchell Drimmer, CAM President, Axela Technologies Starting next year, Community Associations (HOAs & Condos)...
The new FDCPA Regulation F cements a new set of prohibited collection practices tooled for the modern era. Here’s what HOAs and condo associations need to know.
Condo and HOA Collections don’t need to be unfair. Merit-based solutions exist to make fair collections – a win-win for both the community and the homeowner.
Outbound calls to delinquent homeowners seem simple, but they are highly regulated and can represent a liability if your organization does it wrong.
Debt collection done wrong can be expensive for your condo or HOA. Avoid mistakes by following Fair Debt Collections laws.
Why Choose Axela
Take Control of Your Delinquencies
Watch this video to learn how Axela’s collections tools can return delinquent funds to your community association's accounts.
Axela’s technology increases recovery times. On average, using our collections tools results in money in your community’s account within 67 days of the assessments becoming delinquent.
-
PREDICTABLE CASH FLOW
Reduce delinquencies, stabilize your cash flow, and prevent the need to take special measures to cover budget shortfalls. -
COMMUNITY FOCUSED
Our tools can be adapted to follow your governing documents and processes. It’s as seamless a process as you will find. -
SPEEDY RECOVERY
Our proprietary software has resulted in an average recovery time of 67 days. Compare that to a lien judgment, where you must rent out the unit and collect rental fees! -
FULL TRANSPARENCY
We provide you with easy-to-understand monthly reports. You’ll have access to your customer portal 24/7 to instantly check the status of any account.