Axela Rent Recovery™
Rental Property
That Collections
Eviction doesn’t have to be the end of residential rent recovery .
When tenants skip out or get evicted, property managers are left in a tough spot. Your investors expect results, and unpaid rent means lost revenue. Take action on unrecovered rent without the upfront cost or risk.
Trusted Integration Partners
Easy Collect integrates with industry-leading property management platforms
Collection Software That Makes Debt Recovery, Well, Easy
Our Success Aligns With Yours
No Risk to the Property
Stop spending money to recover pennies. Merit-based collections mean the cost of collecting passes through to the delinquent renter. Property managers pay nothing up front.
Smarter collections begins here
Axela AI is baked into every Axela software product. Generate analytics-backed insights, request unit status updates, and more with smarter collections technology.
Real help from real people
We’re here to help! Our product support team is available to answer any questions you might have, from best practices on using the software to adding new features.
How It Works
If you’re familiar with our flagship collections product Easy Collect™, Rent Recovery should feel very familiar. Much like Easy Collect, Rent Recovery facilitates rental debt collection on a merit-based system, meaning you spend no money up front, and we work the case as long as statutes permit.
Underwriting & Research
Compliant Multi-Channel Outreach
Engage with Delinquent Owners
Real-Time Reporting
The Rent Recovery Difference
Zero commitment
With Axela Rent Recovery, if you don’t recover, we don’t get paid. Accounts can be submitted and retracted at no cost and no risk.
Multi-Channel Communications
Don’t limit collection outreach to just letters and calls. Leverage more, including text messaging and emails.
Unparalleled Transparency
Rent Recovery informs you every step of the way. From status reports to new contact info, it’s all stored in the portal.
Key Features
Multi-Channel Outreach
Reach your homeowners where they are across all communication channels.
Auto Submit
It’s in the name—automatically submit delinquent units to collection and save time.
Portals
Homeowner, manager, and association portals grant information access to all.
Reporting
Ready to Get Started?
It’s time for your communities to collect more, faster.
Rent Recovery integrates with top-of-the-line management software to help communities quickly and efficiently identify delinquencies and automatically submit them to for collection actions. Monitor everything from your own self-service portal, and let delinquent residents manage repayment via approved payment plans.
Visit the Axela Blog
The HOA Collections Terminology That Might Be Causing Confusion in Your Community
Is your HOA collections terminology causing confusion? When word association leads to misunderstanding and frustration, it’s time to rethink the language we use.
How One HOA Policy Can Change the Way Communities Recover Debt
Policies keep business running smoothly, including community associations. Adding just one HOA policy to your governing documents can completely shift how your Board and membership think about HOA debt collection.
HOA Foreclosure Is Not the Only Answer to Delinquency
Per a recent study, HOA foreclosures are happening more and more nationwide. Many factors are creating pressure on Boards to resolve delinquency, but is foreclosure really solving the problem at hand?
ICYMI: New Fannie Mae Rules are Changing HOA Reserve Contributions and Insurance
New rules from FNMA went into effect this month. Is your community prepared to handle the new HOA reserve contribution requirements, or deal with the fallout they may bring?
“Axela starts the collections process within 48 to 72 hours. With an attorney, it can be weeks before anything actually goes out.”
Five Star Management
Mike Romo
With ethical, people-first practices, 100% recovery of bad debt is possible.
“Our managers love it because they don’t have to contact a different collection attorney for [every community in] the portfolio.”
Lux Management
Nicole Salcedo
Managers reduce time
spent on collections communications by 12x.
CMGT
Kasey Marx
Axela helps management companies build a transparent, consistent process that boards can understand and trust.