Axela First Notice Plus™
Automated HOA
That Courtesy Notices
Reach late-paying homeowners where they are with multi-channel communications.
Late payment letters can easily be missed or go undelivered entirely. With First Notice Plus™, automated courtesy notices are delivered to delinquent homeowners across all of the channels they frequent.
Trusted Integration Partners
Easy Collect integrates with industry-leading property management platforms.
Courtesy Notice Automation Manages Early-Stage
Delinquencies
Our Success Aligns With Yours
No Risk to the Association
Stop spending money to recover pennies. Merit-based collections mean the cost of collecting passes through to the delinquent owner. Associations pay nothing up front.
Collecting Smarter Begins Here
Axela AI is baked into every Axela software product. Generate analytics-backed insights, request unit status updates, and more with smarter collections technology.
Real Help From Real People
We’re here to help! Our product support team is available to answer any questions you might have, from best practices on using the software to adding new features.
How It Works
First Notice Plus gives Boards the opportunity to stop delinquency before it can even begin. By distributing pre-collections courtesy notices earlier, with greater consistency, and across multiple platforms, homeowners are less likely to fall behind on payments.
Establish Outreach Opportunities
First Notice Plus lets Boards determine how, when, and where courtesy notices are distributed. Once the choices are made, the system automates the whole process.
Track Impact
Learn which communication channels offer the most impact and success and adapt your outreach strategy as needed.
Communicate with Consistency
Never let another late-paying owner slip through the cracks. With automated outreach, your Board is exposed to less risk.
The First Notice Plus Advantage
Thorough Communications
Multi-channel courtesy notices make it easy to alert homeowners about unpaid assessments sooner.
Trackable Outreach
Know what communications have been sent out and track the impact of each one in simple dashboards.
Improve Business Stickiness
Financially healthier communities and more engaged managers drive both client and staff retention for management companies.
Key Features
Multi-Channel Outreach
Auto Submit
Reporting
Ready to Get Started?
Address late assessments before they can become delinquent accounts.
First Notice Plus elevates early-stage collections delinquency management by encouraging late-paying owners to resolve delinquencies sooner. Stop delinquency before it requires collection action with automated HOA courtesy notices.
“Axela starts the collections process within 48 to 72 hours. With an attorney, it can be weeks before anything actually goes out.”
Five Star Management
Mike Romo
With ethical, people-first practices, 100% recovery of bad debt is possible.
“Our managers love it because they don’t have to contact a different collection attorney for [every community in] the portfolio.”
Lux Management
Nicole Salcedo
Managers reduce time
spent on collections communications by 12x.
“We work for the boards. If the board is happy, we’re happy … I want to collect the money so that we can bring down those delinquency rates and everyone can be happy.”
CMGT
Kasey Marx
Axela helps management companies build a transparent, consistent process that boards can understand and trust.
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