Axela Easy Collect™

Collections Software

That Delivers Results

Over $100,000,000 collected across 10,000+ community associations nationwide

Axela Easy Collect Dashboard

Trusted Integration Partners

Easy Collect integrates with industry-leading property management platforms.

CINC Systems
Buildium - A RealPage Company
Vantaca
appfolio
Enumerate
Caliber By Frontsteps
Village Management Software

HOA Collection Software That Makes Debt Recovery,
Well… Easy

Our Success Aligns With Yours

Axela offers a kinder, faster, smarter, better approach to community association delinquencies.  

No Risk to the Association

Stop spending money to recover pennies. Merit-based collections mean the cost of collecting passes through to the delinquent owner. Associations pay nothing up front.

Collecting Smarter Begins Here

Axela AI is baked into every Axela software product. Generate analytics-backed insights, request unit status updates, and more with smarter collections technology.

Real Help From Real People

We’re here to help! Our product support team is available to answer any questions you might have, from best practices on using the software to adding new features.

How It Works

Easy Collect is an HOA collections technology product backed by a world-class team of experts and a carefully developed process to recover late assessment payments:

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Underwriting & Research

Every case starts with comprehensive research and a skip trace. We search for viable alternative payment avenues to recover without homeowner out-of-pocket expenses.

Compliant Multi-Channel Outreach

Our experts reach out to delinquent homeowners via text, call, email, and both standard and certified mail. All communications comply with both state and Federal regulations.

Engage with Delinquent Owners

The Axela Portal makes engagement effortless. Homeowners can view balances and set up Board-approved payment plans to resolve debt before escalation.

Real-Time Reporting

Instead of chasing attorneys for status updates, access transparent reports through the Axela Portal, or subscribe to have them sent to your email for immediate updates.

The Easy Collect Advantage

Minimize Community Risk

Consistent, fair treatment of all delinquent homeowners based on your governing documents means your community is exposed to less risk.

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Focus On What Matters

Easy Collect’s fully transparent process means time spent chasing attorneys can be used to foster better relationships
with your communities.

Improve Business Stickiness

Financially healthier communities and more engaged managers drive both client and staff retention for management companies.

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Key Features 

Underwriting

Ensure your information is up-to-date and all repayment options are explored. 

Multi-Channel Outreach

Reach your homeowners where they are across all communication channels. 

Auto Submit

It’s in the name—automatically submit delinquent units to collection and save time. 

Portals

Homeowner, manager, and association portals grant information access to all.

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Axela AI

Query the Axela system to get answers about accounts, payments, disbursements and more. 
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Reporting

Transparency and accountability at your fingertips (or in your inbox)! 

Equity Analysis

Discover how much can realistically be recovered from stubborn delinquent cases. 

Workflows

Set triggers, customize messages, and automate your entire collections process.

Monitoring

Automatically monitors your properties and alerts you when criteria are met.

FAQs

What software platforms does Easy Collect integrate with?

Easy Collect integrates directly with many of the most-used management software providers in the industry, including CINC Systems, Vantaca, Buildium, AppFolio, Enumerate, and many more. Auto Submit is included free with compatible integrations.

View Complete Integration Partner List

How much does Easy Collect cost?

Easy Collect uses performance-based pricing, meaning your association only pays when we successfully collect. All collection costs pass through to the delinquent homeowner and are deferred at our risk. There are no upfront fees, monthly retainers, or costs if we don’t collect. 

How long does it take to see results?

Most associations see engagement from delinquent homeowners within the first 30 days. Average time to full resolution is 45-90 days, though this varies based on account complexity and homeowner responsiveness. This is significantly faster than traditional attorney-based collections. 

Will Easy Collect help reduce our delinquency rate long-term?

Yes. When paired with First Notice Plus for early intervention, Easy Collect’s consistent enforcement through Auto Submit, and transparent processes helps community associations reduce delinquency rates. Homeowners learn that your association enforces its policies consistently and fairly.

Does Easy Collect work for maintenance fee collections in condos?

Absolutely. Easy Collect works for all community association types—HOAs, condos, co-ops, CIDs, and PUDs. Our collection software adapts to your specific governing documents and state regulations, whether you’re pursuing assessment recovery, maintenance fee collections, or special assessment recovery. 

How does Easy Collect achieve HOA collections without foreclosure?

Easy Collect’s multi-channel approach, early intervention strategies, and flexible payment plan options resolve 99% of cases before legal action becomes necessary. Our Equity Analysis tool helps Boards make informed decisions about foreclosure risk mitigation, ensuring legal action is only pursued when it makes financial sense. 

Can homeowners set up payment plans?

Yes. Homeowners can access their dedicated portal to view their balance and set up Board-approved payment plans. This self-service approach reduces manager workload while giving homeowners a convenient way to resolve late assessment payments on terms that work for them. 
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Ready to Get Started?

It’s time for your communities to collect more, faster.  

Easy Collect integrates with top-of-the-line management software to help associations quickly and efficiently identify  delinquencies and automatically submit them to for collection actions. Monitor everything from your own self-service portal, and let delinquent homeowners manage repayment via Board-approved payment plans.

“Axela starts the collections process within 48 to 72 hours. With an attorney, it can be weeks before anything actually goes out.”

Five Star Community Management

Five Star Management

Mike Romo

With ethical, people-first practices, 100% recovery of  bad debt is possible.

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“Our managers love it because they don’t have to contact a different collection attorney for [every community in] the portfolio.”

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Lux Management

Nicole Salcedo

Managers reduce time
spent on collections communications by 12x.

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“We work for the boards. If the board is happy, we’re happy … I want to collect the money so that we can bring down those delinquency rates and everyone can be happy.”
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Kasey Marx

Axela helps management companies build a transparent, consistent process that boards can understand and trust.

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Read about industry news, company announcements, and get general education from Axela’s blog.