Axela's Easy Collect Identifies and Allows you to Resolves Delinquencies, Fast.
Community Associations are often burdened by owners not paying their maintenance fees on time, and we believe this is simply unfair. The consequences are higher maintenance fees, reduction of services, and a waste of management time and resources.
Easy Collect is Axela’s flagship collections platform designed to be easy, automated, and efficient. Our job is to assist you with discovering the delinquency quickly so that you can resolve it at a minimum cost to the delinquent owner.
Focused on Recovery, Not Punishment
With Easy Collect, you can take a proactive approach to collections. Our tools start working for you by identifying delinquencies right away through various accounting integrations. Then you can begin the collection process almost immediately, starting with a demand letter, and escalating to outbound calls followed by legal action, if necessary. Our tools can be adapted to follow your association’s governing documents, uniform collection policy, and state and federal laws to ensure a proper process that treats delinquent owners as people, not paychecks.
Underwriting of each ledger
Public Records Review
FDCPA Demand Letter
30-Day Waiting Period
Outbound Collection Calls
Full Payment or Payment Plan
30-45 Day Waiting Period
Benefits of Easy Collect
Our proprietary technology allows us to understand the position of each delinquent unit.
We provide your manager and Board of Directors with easy to understand monthly reports. You'll have access to your customer portal 24/7 so you can instantly check the status of any account.
Our average recovery time is 67 days. Compare that to a lien judgement where you then have to rent out the unit and collect rental fees!
Axela empowers clients to recover all collection fees from the delinquent unit owner, subsequent purchaser or foreclosing bank on behalf of the association.
If your goal is to litigate and foreclose, then an attorney is the right choice. But keep in mind that punishing delinquent owners does nothing to recover lost funds!
Delinquency Resolution Timelines (What to Expect)
Our proprietary software has resulted in an average recovery time of 67 days. Through our process, you can bring certain units to resolution quickly. However, other units may have to wait for a first mortgagee to foreclose or complete a short sale. The goal is to engage the owner to bring about a better resolution for all parties and work to maximize the amount recovered for the association.