Easy Collect

Easy Collect

Easy Collect™

Proactive Collections for Communities

Axela's Easy Collect™ Identifies and Resolves Delinquencies, Fast.

Community Associations are often burdened by owners not paying their maintenance fees on time, and we believe this is simply unfair. The consequences are higher maintenance fees, reduction of services, and a waste of management time and resources.

Easy Collect is Axela’s flagship collections platform designed to be easy, automated, efficient, at no cost and no risk to your community association. Our job is to discover the delinquency quickly and resolve it at a minimum cost to the delinquent owner and no cost or risk to the association and the good paying owners.

Focused on Recovery, Not Punishment

With Easy Collect™, we take a proactive approach to collections. We start by identifying delinquencies right away through our various accounting integrations. The collection process kicks off almost immediately, starting with a demand letter, and escalating to outbound calls followed by legal action, if necessary. We’ll follow your association’s governing documents, uniform collection policy, state and federal laws to ensure a proper process that treats delinquent owners as people, not paychecks.

Example Workflow

  • Underwriting of each ledger

  • Public Records Review

  • FDCPA Demand Letter

  • 30-Day Waiting Period

  • Outbound Collection Calls

  • Full Payment or Payment Plan

  • Pre-Lien Notification

  • 30-45 Day Waiting Period

  • Continue Outreach

  • Lien Filed

Benefits of Easy Collect™

High-Tech Advantage

Our proprietary technology allows us to understand the position of each delinquent unit.


All fees are paid by the delinquent owner and NOT the community association.

No Risk

All fees are deferred until money is collected. We take on all the risk so you don't have to.

Ethical Treatment

We make every effort to work with delinquent owners, and we won't bury them in outrageous fees.

Full Transparency

We provide your manager and Board of Directors with easy to understand monthly reports. You'll have access to your customer portal 24/7 so you can instantly check the status of any account.

Speedy Recovery

Our average recovery time is 67 days. Compare that to a lien judgement where you then have to rent out the unit and collect rental fees!


Axela works to recover all collection fees from the delinquent unit owner, subsequent purchaser or foreclosing bank on behalf of the association.


Legal Action

If your goal is to litigate and foreclose, then an attorney is the right choice. But keep in mind that punishing delinquent owners does nothing to recover lost funds!

More Details

Compare Axela To Other Collection Agencies

Easy Collect is not only merit-based, our fees are based on your governing documents. Other collection agencies often add burdensome “junk fees” to their collection cases or take a percentage of the amounts collected.

Delinquency Resolution Timelines (What to Expect)

Our average recovery time is 67 days. Through our process, we can bring certain units to resolution quickly. However, other units may have to wait for a first mortgagee to foreclose or complete a short sale. Our goal is to engage the owner to bring about a better resolution for all parties and work to maximize the amount recovered for the association.

What if An Account Is Already With the Attorney?

If you have delinquent accounts that have already been placed with an attorney, you can transfer them to Axela to attempt recovery first. Be sure to provide us any costs or fees you have paid for (or been billed for) collections so we can add them to the ledger (if not already done) and we will work to collect them as part of the overall collection.

No Restrictive Contract

Our agreement can be canceled at any time. However, upon any termination, units already in collections with Axela will continue to be serviced by Axela until resolution.


24 reviews on
john hooper
john hooper
Our experience has been great; from the initial introduction from Mitch to our account manager Jordan. Everyone is very professional, responsive and very knowledgable. This attention is match by their online portal which provides us with a detailed look at every action taking by the collection staff including the results of every interaction with our HOA members. Very impressive.
Cindy Bingham
Cindy Bingham
Axela is a great company to be associated with. Due to my lack of not reviewing important information on our contract, I had some upset homeowners. I contacted Mitchell and he helped me right away to rectify the situation and offer support that they did not have to give due to my mistake. I will definitely continue working with them!
Myrna Hernandez
Myrna Hernandez
Thank You, Axela Technologies. You have been the best decision that I have made in hiring this company, your customer service has been top notch and your knowledge and the way you explain how you work makes me feel so secure and happy that I have made the right decision. Thank you so much and I 120% recommend this company trust me you will not regret. MHPM, Corp
Abhishek Singh
Abhishek Singh
Nice sir.. 😊
Fabio S. Ades
Fabio S. Ades
We have been working with Axela for a few years, and they have collected every cent that we have asked them to collect. The best part is that our community associations did not have to spend a penny in attorney or collection costs which makes my boards of directors very pleased with the services we provide. You can't buy loyalty, but you can earn it if you have the right solutions. Great job Axela. Fabio Setton PMI Top Florida Properties
Jevarus Howard
Jevarus Howard
We literally wouldn't know where to start without this group. They have streamlined our HOA/COA collections so well and we can depend on them to get the job done. Our communities love them and its a pleasure to let communities know we work with the experts at Axela to get things done! Thanks, PMI Upstate SC - Greenville SC
Alisher and the whole team at Axela are a pleasure to work with. Knowledgeable about all things collections for HOA/POAs. When I have a question, someone always answers that day or the next. They have done an excellent job of collecting back assessments and are less expensive for our property owners than other services we have tried. Highly recommend them.
Rebekah Romero
Rebekah Romero
Axela should be the industry standard of how collection firms should operate and conduct business. Not only are they responsive, reliable and a helpful company they also allow management companies, Boards and owners to have a very transparent transaction that eliminates the emotional aspect when sending owners into collections for being past due because of their automated systems and client portal that is available to owners, Boards and management. Thank you for allowing us to help our Associations collect funds owed to them. Hands down Axela is breaking old school processes in the HOA industry and we are pleased to have a great partnership with Axela.
Kevin Lehman
Kevin Lehman
Alisher Sabirov and his full team at Axela are fantastic! Our Management company recently transitioned from another company and are so grateful to have such a great partnership. They helped several our communities significantly reduced their delinquencies. I highly recommend them to any company that wants a company that excels, embraces technology, and is just fun to chat with. Thank you!

Ready For Easy Collections?

Try Easy Collect at no risk to your association or management company. Click here to schedule a free collections analysis to see if Axela is right for you!