The Axela Blog

Community Association Collections
HOA Payment Plan

HOA Payment Plan Provisions to Protect Your Community

By Mitch Drimmer / 20 September, 2022

HOA delinquencies end in foreclosure too often. An HOA payment plan is an ethical option that can help communities get every penny they’re owed.

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3 Court Cases That Shaped Condo Debt Collection

3 Court Cases That Shaped the Way Your Association Pursues Condo Debt Collection

By Mitch Drimmer / 19 August, 2022

Condominium associations are subject to a wide variety of laws and doctrines. When it comes to condo debt collection, it can help to know the cases that put those restrictions in place. Here are three of the big ones.

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How Does an HOA Collections Company Really Work?

How Does an HOA Collections Company Really Work?

By Mitch Drimmer / 26 July, 2022

Life is full of mysteries. The way an HOA collections company works doesn’t have to be one of them. Here are the ins and outs of industry-specific collections for HOAs and condos.

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predatory HOA collections

Signs You’re In an Abusive Relationship With a Predatory HOA Collections Company

By Mitch Drimmer / 15 July, 2022

The sad truth is that predatory HOA collections companies are out there. Are you stuck in a bad contract with one of them? Look for these signs.

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How To Settle a Debt with an HOA Collection Agency

How To Settle a Debt with an HOA Collection Agency

By Mitch Drimmer / 7 July, 2022

Being in debt is stressful, but somehow getting out of debt can feel even more so. Working with, not against, an HOA collection agency helps reduce that worry.

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Do Not Sell Your HOA Debt

Do Not Sell Your HOA Debt to a “So-Called” HOA Collections Entity

By Mitch Drimmer / 17 June, 2022

Communities struggling with delinquency can sometimes resort to drastic measures. Selling their HOA debt is one tactic guaranteed to do more harm than good.

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Collecting from Military Homeowners

What Not To Do When Collecting from Military Homeowners

By Mitch Drimmer / 9 June, 2022

Collecting from delinquent homeowners is never easy, but harder still is collecting from military homeowners. The SCRA explains what HOAs can and cannot do while attempting to collect from an active duty service member.

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Cost of HOA Collections

How Much Should Your Community Pay for HOA Collections?

By Mitch Drimmer / 2 June, 2022

Collecting from delinquent homeowners in your HOA or condo association can be expensive. But should it be? Exactly how much should your community be paying for HOA collections?

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Should you pay HOA Dues

What Happens When You Don’t Pay Your HOA Dues?

By Mitch Drimmer / 10 May, 2022

There are a lot of reason why it’s important to pay your condo or HOA dues. But sometimes life throws a curveball that makes managing finances difficult. Here’s what can happen if your HOA dues are the bill that goes unpaid.

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Is your HOA ready to file a lien?

Is Your HOA Ready to File a Lien? Remember These 3 Do’s and Don’ts

By Mitch Drimmer / 7 April, 2022

HOA and condo association delinquency can be a major headache without a lot of solutions. Is your HOA ready to file a lien? If so, here are 3 do’s and don’ts to think about.

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outsourcing hoa bill collection3

This Isn’t Why You Volunteered to Serve on your HOA or Condominium Association Board!

By Bob Gourley / 9 March, 2022

You joined your HOA or condo board to make a difference, not to dive head first into the drama of HOA bill collection. Don’t shoulder that burden, let Axela do it for you.

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condo legislation in FL

Does New ‘Surfside’ Condo Legislation in FL Go Far Enough?

By Mitch Drimmer / 28 February, 2022

On the heels of the tragedy in Miami, new condo legislation in FL is being proposed to avoid future destruction. This can and will mean big changes for your condo association.

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Delayed Collections For HOAs

Florida Statute Could Strike Down Delayed Collections For HOAs Post-Foreclosure

By Mike Jenner / 1 February, 2022

A Florida statute impacted a bank’s ability to obtain a deficiency judgment after a foreclosure sale. Could this statute and others like it impact delayed collections for HOAs across the country?

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Shifting the Emotional Burden of Condo and HOA Delinquency

Shifting the Emotional Burden of Condo and HOA Delinquency

By Bob Gourley / 16 December, 2021

HOA delinquency is a common problem many communities face. Homeowners and condo association board members shouldn’t have to handle the emotional turmoil unpaid assessments bring.

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Axela Hero Bankruptcy collections

Can my HOA Collect if the Homeowner Declares Bankruptcy?

By Mitch Drimmer / 27 October, 2021

When a homeowner declares bankruptcy, is the HOA or condo association still able to collect? In such a challenging situation, it’s essential to take the right steps and consult with specialized collections experts.

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Bad Debt In Community Associations

Why Does Bad Debt Happen In Community Associations?

By Mitch Drimmer / 13 May, 2020

When one homeowner doesn’t pay, the entire community suffers. Bad debt isn’t just the delinquent homeowner’s fault, it’s the board’s too…

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Just the facts on your delinquencies checklist

A Checklist for your Condo and HOA Delinquencies

By Mitch Drimmer / 14 January, 2020

The first step to a good collections process is establishing a fact pattern. This checklist covers all the questions you should have answers to before you begin.

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How do you know if your association is under water

How Do You Know if Your HOA or Condo is Under Water?

By Mitch Drimmer / 28 November, 2019

Your Community Association could be in financial trouble and you wouldn’t know it until you get slapped with a special assessment. Here’s how to tell…

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AssessmentExcuses

There's No Excuse for Not Paying Assessments

By Mitch Drimmer / 17 October, 2019

Homeowners have a lot of excuses for why they didn’t pay assessments. Here’s how to respond…

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Delinquencies-turn-neighbors-against

Delinquencies do not make for good neighbors in Condos and HOAs

By Mitch Drimmer / 14 March, 2019

Running the association as a zero-dollar business is necessary, but it creates a fragile economy. If a single owner misses just one payment, it could compromise the entire association.

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board-ignoring-delinquencies

Are there delinquencies your board of directors does not want to address?

By Mitch Drimmer / 2 October, 2018

Is your board of directors ignoring the elephant that is uncollected past due assessments? Take care of it now before it becomes a circus!

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These are the people who don't pay

The Needy, The Greedy, & the Seedy. HOA & Condo Collections

By Mitch Drimmer / 9 July, 2018

In most cases the delinquent owners fall in to one of three categories: The Needy, The Greedy, and The Seedy. The only question remains is: How do we treat each one?

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delinquencies-still-a-problem

HOA and Condo Delinquencies is still a Problem

By Mitch Drimmer / 20 March, 2018

Would you buy into a community association where a special assessment was inevitable? Learn from the last crisis and be proactive about delinquencies.

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What you don't know about HOA delinquencies

HOA & Condo Delinquencies What You Don’t Know, Can Hurt You

By Mitch Drimmer / 29 January, 2018

What do you know about your delinquent units and what position they are putting your association in?

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how-collections-calls-help

HOA Collections Calls…How To Help The Debtor

By Mitch Drimmer / 17 January, 2018

Outbound calls for HOA collections are an important part of resolving delinquencies in your community association.

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