CMGT Achieves Manageable Collections, At Scale

Community Management Group (CMGT) manages over 360+ communities today, but they didn’t start out that way. Growing rapidly since 2007, the management company faced a dire need for efficient collections that could follow them as they grew.

With only one staffer supporting delinquency resolution for every client, simplicity and success were of equal priority. Introducing Axela’s Easy Collect allowed CMGT Collections Coordinator Kasey Marx to give Boards peace of mind while fully recovering unpaid assessments.  

In less than one year, CMGT recovered over $500k and reduced delinquencies by 50% portfolio-wide. “This is how collections should work—clear, fair, and effective,” Marx said. 

Download the full case study to learn how CMGT achieved their remarkable success rate.