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Category Archives: Best Practices

Axela Technologies

How the Future Collects

Payment Plans for HOA Collections

Follow these 4 Critical Steps Before You Make a Payment Plan for Assessment Collections

By Mitch Drimmer / 6 August, 2020

If you are going to make a payment plan for a homeowner to pay off delinquent assessments, make sure you follow these steps…

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What You Need to know when making outbound calls for Condo HOA Collections

Avoid These 4 Mistakes When Making Outbound Calls to Delinquent Homeowners

By Mitch Drimmer / 15 July, 2020

Outbound calls to delinquent homeowners seem simple, but they are highly regulated and can represent a liability if your organization does it wrong.

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Dealing With Difficult Neighbors

Do you have Difficult People in your Condo or HOA?

By Mitch Drimmer / 24 September, 2019

What to do when you have difficult people in your association, even if they are on the board…

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5 Collections Mistakes

Five Mistakes to Avoid When Collecting Past Due Maintenance Fees

By Mitch Drimmer / 26 April, 2019

Collecting Past Due Maintenance Fees is both an art and a science. Learn what NOT to do when a unit becomes delinquent. 

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Delinquencies turn neighbors against

Delinquencies do not make for good neighbors in Condos and HOAs

By Mitch Drimmer / 14 March, 2019

Running the association as a zero-dollar business is necessary, but it creates a fragile economy. If a single owner misses just one payment, it could compromise the entire association.

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helping out debtors

Community Association Collections…Helping out the Debtor…Really.

By Mitch Drimmer / 3 May, 2018

At Axela Technologies our collectors are trained to help debtors find the resources and help that they may need to get back on track.

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association collections q n a

Your Condo Collections Questions Answered

By Mitch Drimmer / 11 January, 2018

We answer your condo collections questions on lawyers, foreclosures and renters

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