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At Axela Technologies, we believe that our clients should be able to check on the status of collection files in real-time, so we developed a client portal that provides the insight and transparency you need.
You can download reports, submit new files, and communicate directly with our collections team. If a file is escalated to legal action, attorneys continue working on our platform, ensuring that you stay informed through the entire recovery process.
In your free demonstration of Axela Technologies customer portal, our expert will show you how easy it is to:
- Submit and assign new cases (automated if your accounting software is connected!)
- Setup payment plan options on a per community basis.
- Track progress and monitor payments from debtors.
- Monitor collections activity including calls, mail, text and emails.
- Conduct two-way communications with the collections team.
- Generate comprehensive reports on collections status.
You'll also see how the process works for a delinquent owner and the transparency Axela provides into the collection process, with every action from the collections team being logged and documented for your review (even call recordings!)
When it comes to recovering money for our clients, good enough is not enough.
Fill in the form to see how Axela can improve your collections and recovery process.