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Privacy Policy

Axela Technologies Privacy Policy 

Effective Date: 03/12/2026

Introduction 

Axela Technologies, Inc. (“Axela,” “we,” “us,” or “our”) operates this website and related software platform (collectively, the “Services”). This Privacy Policy explains what information we collect, how we use it, and how we protect it. 

This policy applies to: 

  • visitors to our website, and
  • users of our platform services. 

Axela provides technology and software services to community associations, property managers, and their authorized agents. Axela is not a debt collector. 

Information We Collect 

We may collect the following categories of personal information: 

Information You Provide: 

  • name
  • email address
  • phone number
  • company or organization name
  • information submitted through contact forms or demo requests. 

Automatically Collected Information: 

When you visit our website we may collect: 

  • IP address
  • browser type
  • device information
  • pages visited
  • cookie and session data. 

Platform Account Information:

Authorized users of the platform may provide:

  • login credentials
  • account information
  • information submitted through the platform interface. 

Information Processed through the Platform 

Axela provides software that enables clients and their authorized agents to manage community association data through the platform. 

In connection with providing the Services, Axela may process personal information on behalf of its clients or their authorized agents. Such information is processed solely to provide the Services and pursuant to authority granted by the applicable client or its authorized agent. 

Axela does not independently control or use such information for its own marketing or unrelated commercial purposes. 

Cookies 

We may use cookies and similar technologies to operate the website and maintain authenticated sessions for authorized users accessing the platform. 

Embedded Content from Other Websites 

Pages on the site may include embedded content from third-party services (such as videos or other media). Embedded content may behave as if the visitor has visited the originating website, which may collect data, use cookies, or track interactions with the content. 

How We Use Information 

We use personal information to: 

  • operate and maintain the website and platform
  • respond to inquiries or demo requests
  • authenticate users and maintain account security
  • provide platform services to clients and their authorized agents
  • detect security incidents or fraud
  • comply with legal obligations. 

Disclosure of Information 

Axela does not sell personal information. Axela may share limited business contact information with service providers and select business partners in connection with marketing, analytics, or business development activities, in accordance with applicable law.

Access to information processed through the platform is limited to authorized users, including clients and their authorized agents, and is restricted to information necessary for their permitted use of the platform, as well as to service providers that support the operation of the platform.

Such service providers process information solely on Axela’s behalf and in accordance with Axela’s instructions, are subject to confidentiality and data protection obligations, and are not permitted to use the information for their own purposes. 

We may also disclose information when required by law or in connection with a corporate transaction provided that such information remains subject to appropriate confidentiality obligations. 

Data Retention 

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Policy, comply with contractual obligations, resolve disputes, and comply with legal requirements. In some cases, information may be retained for extended periods where necessary to comply with legal, regulatory, or legitimate business purposes. 

Security 

Axela implements reasonable administrative, technical, and organizational safeguards designed to protect personal information, including Client Data, from unauthorized access, use, or disclosure. 

While we take measures intended to protect the information we process, no system can guarantee absolute security. 

California Privacy Rights 

If you are a California resident, you may have the right to request access to, correction of, or deletion of personal information that Axela maintains as a business under applicable law. 

Requests may be submitted by contacting us at: info@axela-tech.com

If your personal information was provided through the platform by a client or its authorized agent, requests should generally be directed to that organization. 

Children’s Privacy 

Our Services are not directed to individuals under the age of 18. 

Changes to This Policy 

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. 

Contact Information 

Axela Technologies, Inc.
7215 NE 4th Ave #101
Miami, FL 33138

info@axela-tech.com Â